Discussion with LEE CO

We had ask LEE CO a few questions today and here's the Q n A:

Q: MDR/ODR
A: MDR raised by QE, condition as per SAR chap 4.9, on behalf of VPQ SIA. ODR raised by LAE regarding any maintenance difficulties ( the 3 conditions, can be found in EPM or SAR 145) to DE/SFM, then to Quality HF/Inv, then they'll convert it into MDR.

Q: Aircaft Flight Incident report (can be found onboard in one of the manual inside cabinet)
A: Aircraft flight report raised by flight crew of incident happened in flight (eg. air miss, go-around), pilot will keep the carbon copy, at line station report true copy is submitted to station manager and is faxed back to FCC, base station true copy will be given to LAE (you), review it and refer to tech log because most likely pilot will put it inside too, LAE submit true copy to maintrol/DE, they will fax copies to MCC, VPQ, bla bla bla.. pilot will eventually submit carbon copy to FCC.

Q: Aircraft Ground Incident report (can be found in customer GMM file)
A: Can be raised by LAE or Pilot, regarding incident happened during ground handling (eg. anything that involve customer aircraft or their equipments). Reporting process is similar to flight incident report, to be confirmed.

Q: Ground incident report (SIAEC website, Safety Database System)
A: Raised by LAE, accountable for men's incident report, (eg. technician fall from height while working on aircraft).

Q: Differences of the 3 above?
A: Aircraft flight/ground incident report are SIA (customer) paperwork, for purpose of reporting incident involving their aircraft or equipment, paperwork is accountable to CAAS. Ground incident report is SIAEC paper, accountable to CAAS, and MOM as well because human life involve.

Q: Acceptance of parts
A: New part refer to SAR 145 part D appendix 1, used part refer to AC 145-3, but LEE CO says dun read too deep, because as long as it is FAA or EASE ARC, SIA will accept it.

Q: Hot tire pressure check
A: Refer to AMM chap 12, advice from him is best, don't do! wait till the tire cool down, always approach from the front, any abnormal tire just change it dun charge up and waste time.

Q: FCC and MCC
A: FCC is flight control center, MCC is maintenance control center, functioning for SIA. SIAEC - Maintrol.

Q:Delay report (can be obtained from maintrol room, or N drive
A:Delay more than 3 mins if due to engineering, LAE to raise delay report within 30 mins.

Q:How to handle delay?
A: Anticipate delay, during troubleshooting, call AFM for help, arrange man power and support, call maintrol to tell them possible delay and reason, let them liase with GSD, SATS, or even line station. Always let pilot know the reason for delay and estimated complete time, always keep pilot inform of situation and make them happy! If aircraft is really going to delay for very long time, after delaying no more than 30 mins, let maintrol know u cannot raise delay report within the time frame.

alvin, courtesy of HR

a sample of the form have been sent to your email/class email. i dare not post on the blog for public sharing, as it is a confidential stuff (add on by Human Resource, ^_^)